Privacy Policy

Who we are

Our website address is: https://www.powerhouseli.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SMS / Text Messaging

Powerhouse LI may send you SMS text messages for purposes including appointment confirmations, reminders, service updates, and promotional offers. By checking the optional opt-in box on our website form and providing your mobile phone number, you expressly consent to receive these messages from Powerhouse LI. Consent to receive SMS messages is never required as a condition of purchasing any goods or services from Powerhouse LI.

  • Consent: Message frequency will vary based on your activity and preferences. Message and data rates may apply.
  • Opt-Out: You may opt out at any time by replying STOP to any message you receive from us. You will receive one final confirmation message and no further SMS messages will be sent unless you choose to re-enroll.
  • Help: Reply HELP to any message for assistance, or contact us directly at (516) 205-5434 or info@powerhouseli.com.
  • No Sharing for Marketing: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their own marketing purposes.
  • Service Provider: We use Twilio as our third-party SMS delivery provider. Your phone number and message content may be transmitted through Twilio’s platform solely for the purpose of delivering messages to you. Twilio’s privacy policy is available at https://www.twilio.com/en-us/legal/privacy.
  • Data Retention: Your phone number and SMS consent records are retained for as long as you remain opted in, and for a reasonable period thereafter as required for legal and compliance purposes.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. If you have opted in to SMS communications, your phone number will be transmitted to Twilio, our SMS delivery provider, solely for the purpose of sending you messages you have consented to receive. We do not share your personal information with any other third parties for marketing purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a data request related to SMS communications, please contact us at info@powerhouseli.com or (516) 205-5434.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. If you have opted in to SMS messaging, your phone number is transmitted to Twilio for message delivery purposes only.